【 – 小学作文】
第一篇:《世界500强员工必用的英文E-mail大全02-03 投诉篇》
Unit 3 投诉篇
1. 航班延误投诉
Dear sir or madam,
I am writing in regards to the sudden and unannounced cancellation of my reserved flight for July 24 from Denver to Detroit (Confirmation Number: 772WB7; Airline Ticket Number: 0122150942247). Nobody called or emailed me to tell us that this flight was cancelled. I missed an important business meeting with my client as a result. Yes, I was put on a later flight, but imagine my outrage and fury when I walked into the empty conference room three hours behind the scheduled meeting!
I want an explanation and compensation for the inconvenience. And calling it “inconvenience” is putting it mildly.
John
亲爱的先生或女士：
我写这封信是为突然而未经通知地取消了7月24日从丹佛到底特律的航班。这次航班的确认号是772WB7，票号是0122150942247。没有人打电话或者发邮件告诉我航班已经取消了。我因此错过了和我客户的一个重要的会议。虽然我乘坐下一班飞机去了，但当我走进会议室时，会议已经结束三个小时了。
我需要你们对为我造成的不便给一个解释。用“不便”一词已经是很客气了。 约翰
Dear John,
Thank you for your e-mail regarding the cancellation of flight 1226 which caused you to miss a meeting on July 24. On behalf of our airline, we sincerely apologize that you were not given proper notice of the cancelled flight.
I understand the frustration you experienced when your plans were disrupted due to the cancellation of our flight for crew reasons. I am very sorry your travel was adversely affected. Although I am not able to issue a refund on flown travel, I have added 7,500 World Perks bonus miles to your account. You may visit our website to verify these miles have been posted. Please allow three business days for miles to appear.
Mr. John, please know that we work very hard to operate every flight as scheduled. Given the opportunity of serving you in the future, I am confident we will meet your expectations. Sincerely,
Mr. White
亲爱的约翰：
很高兴您写信来反映因为取消1226航班使您错过了在7月24日的会议的事。我代表公司就因未及时通知您航班取消道歉。
我能够理解您因航班取消而带来的困境。您的计划被打乱了。很抱歉你的旅行计划被我们耽搁了。
我不能给您履行退款，我在您的帐户加入了7500里程奖励。希望您在我们的网站上确认。里程奖励在三个工作日里出现。
我们已经很努力地安排每个航班。希望以后仍能够为您服务。我相信到时候一定满足你
的要求。
怀特先生
Dear John,
I am sorry that our fault causes you a lot of troubles. We will compensate for you according to some clauses. We will not make this thing happen again. Thank you very much for your letter. You can contact with related staff in our company about the compensation. I am sorry for that again. Thank you for your supports. I hope you can take our company's plane in the future.
Wish you all the best!
Yours sincerely
Mr. White
亲爱的约翰：
很抱歉因为我们工作的失误给您造成了很多麻烦。我们会根据相应条款来赔偿您的损失。在今后的工作中一定不会出现这样的问题。谢谢您给我们来信反映问题。关于赔偿的问题，您可以和我们公司的相关人员联系。再次向您表示抱歉。谢谢您支持我们的工作。希望您以后还能乘坐我们公司的航班。
祝好！
怀特
2. 行李丢失投诉
Dear Sir or Madam:
This law firm represents passenger Mr. Wu regarding a missing luggage claim. Enclosed please find a notarized copy of the power of attorney as signed by Mr. Wu.
Please be advised that Mr. Wu was a passenger in your flight (UA#982) en route from New York City to Beijing on April 16, 2011. On arriving at Beijing International Airport, Mr. Wu's luggage, being an olive-green plastic suitcase by the size of approximately 85 cm X 95 cm X 35 cm, could not be found at the Baggage Claim Area and was lost. Mr. Wu duly registered the loss with the airport authority and the local service counter of your airlines. Enclosed please find a copy of the Loss Claim Receipt as registered with and issued by your service counter representative.
After more than one month, you have not yet found Mr. Wu's suitcase. Enclosed please find a list with receipts of items contained in said suitcase. As you can see, the list includes an IBM laptop computer valued at USD $1299 plus tax, a Sony digital camera priced at USD 399 plus tax, clothing and various personal items valued at roughly USD $2000. The total is USD $3898. Please send a check in this amount payable to Mr. Wu at the address above listed.
Please process this claim expeditiously and keep us informed accordingly.
Very truly yours,
Law Offices of Lee
亲爱的先生或女士：
本法律事务所代表吴先生来对一只丢失的行李进行理赔。附件中有吴先生的委托书。 吴先生乘坐UA#982航班从纽约到北京。在到达北京后，吴先生的一只橄榄绿的行李箱（大约85cmX95cmX35cm）不见了。吴先生和机场相关人员进行了登记。在附件中有一份相关信息的复印件。
在一个月之后，你们还是没有找到吴先生的箱子。附件中有一份箱子中物品的清单。这些清单包括IBM电脑（价值1299美元含税）、索尼数码相机（价值399美元含税）和一些私人物品价值2000美元。总的价值是3898美元。请向吴先生支付这些钱。
请尽快处理此要求，并通知我们。
Lee律师事务所
Dear Mr. Li,
We have received your requirement claim. We will do as what you have asked as soon as possible. I am sorry that Mr. Wu's suitcase was lost on our plane. We have tried our best to find it. But we have not found it now. We contact Mr. Wu, and negotiate with him on related things. After we handle this thing, we will inform you.
Wish you work successfully!
Yours sincerely
Mr. Black
亲爱的李先生：
我们已经收到你的理赔要求。我们会很快处理这些要求的。很遗憾，吴先生的行李箱在乘坐我们公司的航班时丢失。我们已经尽我们全力去寻找，但还是没有找到。我们已经和吴先生取得联系，并就相关问题进行协商。等我们处理完后，会通知你们相关信息。
祝工作顺利！
布莱克
Dear Mr. Li,
I am sorry for Mr. Wu's lost suitcase. We arouse many people to find this suitcase. But it has not been found now. We are still looking for it. If we can't find it at last, we will compensate for the loss of Mr. Wu. We will inform related news on time.
Wish you all the best!
Yours sincerely
Mr. Black
亲爱的李先生：
我们很遗憾吴先生的行李箱丢失。我们动员了很多人力去寻找，但还是没找到。不过我们仍在努力。如果实在不能找到，我们会根据你们的要求做相应的赔偿的。到时候我们会通知你们相关信息。
祝好！
布莱克
3. 汇款延误投诉
Dear Sir or Madam,
I write this letter to complain that the delay of remittance has brought a lot of trouble for me. I remitted the money on 2nd March, but was informed that the receiver had got the money on 20th March. This brought a lot troubles for him. He could not pay the tuition on time so that he could not able to apply for a room in the university. I hope you can give me an explanation, or I can't explain to him. I don't want to see such a thing like this happen. I am looking forward to your reply.
Yours sincerely
John
亲爱的先生或女士：
我写这封信是投诉你们汇款延误给我带来的损失的。我是三月二日汇款的，但到了三月二十日才确认已汇款，这给别人带来了很大的麻烦，使别人没有按时缴纳学费。因此没有能够申请到学校宿舍。希望你们能给我一个说法。否则，我无法向别人交代。希望这样的事情下次不要发生。期待你们的回信。
约翰
Dear John,
I apologize for the delay of remittance on behalf of our bank. The main reason of the delay is that the machine does not work, so that we can not connect to the internet. I hope you can forgive us. We promise that such thing will never happen again. We will compensate you according to the rules.
Best wishes to you!
Yours sincerely
Mr. White
亲爱的约翰：
我代表我们银行为我们的延迟行为道歉。这次的延误主要是我们这里的机器的故障，导致无法联网。希望你能原谅我们。我们保证以后不会有同样的事情发生。我们会根据相关措施给你一些补偿。
祝福你！
怀特先生
Dear John,
I am very sorry that the delay of the remittance brings you a lot of trouble on behalf of our company. We have found out the reason. It caused by one of the staffs, mistakes. We have punished him. We hope you can forgive our mistake. If you have some requirements, please tell us. We will fulfill them as we can do. We apologize again for our mistakes.
Wish you work successfully!
Yours sincerely
Mr. White
亲爱的约翰：
很抱歉因为我们的延迟给你带来的不便。我们已经查出原因。这是一位员工的疏忽而造成的。我们已经对他进行了相应的惩罚。希望你能原谅我们的失误。你有什么要求，可以提出来，我们会尽力满足。再次为你带来的不便而抱歉。
祝你工作顺利！
怀特先生
4. 宿舍电路故障投诉
Dear Sir or Madam,
I write this letter to complain the electrical malfunction in our dormitory. Recently, there was no power all the time, which brings us a lot of troubles. Because of this, I have no time to store some important files in time. We have notified you several times, but nobody deal with this
problem. I hope you can settle it timely.
Yours sincerely
Smith
亲爱的先生或女士：
我写这封信是来向你投诉有关宿舍电路故障的问题。在最近的一段时间里，寝室经常因为故障而断电，给我们的生活带来了极大的不便。例如，停电导致我们电脑中的一些重要文件没有能及时地保存。我们已经多次通知过你们，但一直没有人理睬。希望你们能够及时地解决这个问题。
史密斯
Dear Smith,
I am so sorry that our negligence of work brings you a lot of troubles. We will have this problem solved pretty soon. Thank you for mentioning the problem for us. We will check all the equipments in the dormitory to make sure they all work regularly.
Wishes you all the best!
Yours sincerely
Green
亲爱的史密斯：
因为我们工作的疏忽给你和室友带来的不便我深感抱歉。我们会尽快通知有关人员来解决这个问题。非常感谢你能及时地为我们提出问题。在今后，我们一定会及时检查宿舍的各项设备，以确保它们都正常工作。
祝好！
格林
Dear Smith,
The problem in your dormitory will be soon solved. I have received your note several days ago, but unfortunately, our staff is out, so we can't solve your problem in time. Yet we will solve your problem tomorrow. I am sorry for the troubles. Thank you supporting our work.
Best wishes to you!
Yours sincerely
Green
亲爱的史密斯：
你们宿舍的问题我们会尽快处理的。我们已经收到你们的通知了，不过由于相关的工作人员有事而未能及时为你们解决问题。我们会在明天到你们宿舍去处理这个问题，并为给你们带来的不便表示抱歉。谢谢你支持我们的工作。
祝好！
格林
第二篇:《世界500强员工必用的英文E-mail大全03-01 申请篇》
Unit 1 申请篇
1. 求职申请
Dear Sir,
I have learned from the Want column of the China Post that you have a vacancy for an English editor, and I am extremely interested in the position.
I have worked for the White Publishing House for 4 years and primarily responsible for book editing. My performance has been acknowledged by my superiors and a large number of readers. But that place is quite far away from my home and I really want to work in your company so that I can get close to my family.
With my skills in the area, work experience, and sense of responsibility, I believe I am qualified for that position. Please consider me for it. If possible, please contact me at 86-867-58733060.
I am looking forward to hearing from you!
Enclosed please find my resume.
Yours sincerely,
Maggie
尊敬的先生：
我从《中国邮报》招聘版上得知贵公司正在招聘一名英语编辑，我对这一职位非常感兴趣。
我为怀特出版社工作了4年，主要负责图书编辑。我的工作得到了上司和广大读者的好评。但是那家出版社距离我家太远，我希望能进入贵公司工作，这样能离家人更近一些。 凭着我的专业技能、工作经历及责任心，我相信我能胜任这一职位，请予考虑。如有可能，请给我打电话，号码是86-867-58733060。
期待您的电话！
随信附上我的简历。
玛吉 敬上
Dear Maggie,
We are writing to acknowledge your application letter as well as your resume. We have studied your resume and decided that you are a qualified applicant. But we want to have a face-to-face talk with you so that we can make our final decision. Will you be able to come to our company this Friday afternoon? Please take a recent photo of you when you come. We are looking forward to meeting you!
Yours sincerely,
ABC Company
亲爱的玛吉：
我们收到了您的求职信及简历。经研究，我们觉得您是一位合适的人选，但我们还需要和您进行面对面的洽谈才能作出最后的决定。本周五下午您能到我们公司来一趟吗？如能到访，请携带一张个人近照。
期待与您的会面！
ABC公司 谨上
Dear Maggie,
Thank you for your interest in our company. We have gotten your resume and concluded that you are a great talent for this kind of position. But we are sorry to tell you that the vacancy has been filled recently and it is our pity not to have the opportunity to work with you. But we will have your resume stocked in our database, and we will give priority to you if there is another chance in the future and if you still want to work with us.
Yours sincerely,
ABC Company
爱的玛吉：
感谢您对本公司的兴趣！我们收到了您的简历，觉得您确实是适合这一职位的难得人才。但是，我们很抱歉地告知您这一职位刚刚落实了人选，不能和您一起工作是我们的遗憾。但我们会将您的资料留存，以后如果还有机会，并且您还愿意和我们共同工作，我们会优先考虑您。
ABC公司 谨上
2. 请假申请
Dear Mr. Lin,
I would like to know if I could ask for a casual leave of absence for one day on May 14th, this Wednesday.
This morning I received a telephone call from my dentist, urging me to come to his practice for immediate treatment of my teeth. I have been experiencing a stinging pain, depriving me of my sleep during the past fortnight. The situation could be worsen, should infection occur.
Concerning my workload, as Wednesday is not as busy as the other weekdays, I think a one-day leave this Wednesday may be the best solution. I apologize for the inconvenience my absence from work may cause.
Thank you for your understanding. I will call you at 1:30p.m. or you can call me at any time.
Yours sincerely,
Mary
尊敬的林先生：
我想要在5月14日即本周三请一天事假。
今天早晨我的牙医给我打电话，通知我尽早去他的诊所做牙齿治疗。过去的两周，我牙疼得厉害，无法入眠。要是发生感染，情况可能更糟。
考虑到我的工作情况（周三没有那么忙），我想周三请假一天是最好的选择。对于我缺勤可能造成的不便，我深表歉意。
感谢您的理解。我会在午间1点半给您打电话，或者您也可以随时打给我。
玛丽 敬上
Dear Mary,
I am very sorry to hear that you have suffered from a toothache. Don't worry about your work, anyway, one day off will not cause much inconvenience. I will ask Linda to deal with your case while you are absent. Please take good care of yourself and call me if you need any help.
Wish you recover soon.
Yours sincerely,
Lin Tao
亲爱的玛丽：
听到你牙疼难忍的消息，我很抱歉。不要担心工作，一天的假也不会造成多少不便。你不在的时候，我会让琳达帮忙处理你的事务。照顾好自己，有什么需要就给我打电话